12. Italy
Italy’s charm is legendary, but customer service—especially in tourist hotspots like Rome or Venice—is not always part of the package. Americans often expect the enthusiastic hospitality seen in films, but reality can be far less romantic. Waiters might ignore you for long stretches, retail workers may seem disinterested, and asking for things in English can sometimes draw an eye-roll. In Italy, there’s a cultural emphasis on enjoying life slowly and on the staff—not the customer—setting the pace. Tourists expecting fast, friendly American-style service are bound to be disappointed. What’s more, locals have grown weary of large tour groups and selfie-snapping travelers who disregard etiquette. Italians are fiercely proud of their heritage, and they expect visitors to show the same respect for it. Without that, don’t be surprised if the dolce vita comes with a side of attitude.
